SOLIDWORKS Subscription with Cloud Services

20 October 2023

When you buy SOLIDWORKS from Visiativ, you’re not just buying the software and left to fend for yourself. You’ll be able to rely on the back up of our team of experts as part of the included SOLIDWORKS Subscription service. But what precisely does an annual SOLIDWORKS subscription, complemented by 3DEXPERIENCE Cloud Services, offer you?

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Ensuring your software remains current and functions optimally is paramount, and our experienced team is dedicated to helping you extract the utmost value from your investment in SOLIDWORKS.

Here’s what you get…

SOLIDWORKS support phone line

Our expertise has long been acknowledged by SOLIDWORKS and our customers, with accolades for delivering the highest-rated customer support in Northern Europe from 2014 to 2017. In 2018, we were distinguished as the ‘Top reseller for overall performance in Northern Europe’. The awards system was changed in 2019, but we continue to top the charts for our service vs. other fly-by-night outfits. Why not request a trial to see for yourself?

If you ever find yourself uncertain about a particular task, simply pick up the phone and engage with our highly skilled engineers, who are fully trained, certified, and eager to guide you towards achieving your objectives.

SOLIDWORKS support by email

If direct conversation isn’t feasible, you can always send us an email detailing your enquiry along with any pertinent data. We will promptly investigate and respond with a solution as quickly as possible.

Remote SOLIDWORKS support

For more intricate challenges, we possess the capability to remotely access your workstation, guiding you through the solution process and providing tips to prevent the issue from recurring. It’s a straightforward, efficient, and rapid approach.

On-site SOLIDWORKS support

In exceedingly rare instances where your issue is particularly challenging, we can dispatch an engineer to your location to collaborate with you to resolve any difficulties you might encounter.

Nick Harrison, from design consultancy, Roundpeg, testifies to the value of SOLIDWORKS and our support: “SOLIDWORKS is a superb product for our needs and helps us to work with our customers. The technical team are a skilled resource to support my product development needs and are immediately available when I need them.”

Get the latest SOLIDWORKS software releases

SOLIDWORKS consistently unveils updated software versions annually, each brimming with enhanced functionalities to accelerate your design process. The 12-month release cycle also includes service pack updates, guaranteeing that your software operates at its peak efficiency. Your SOLIDWORKS subscription grants you access to every update released for your chosen SOLIDWORKS software package, guaranteed.

Introducing 3DEXPERIENCE Cloud Services (new for 2023)

With the integration of 3DEXPERIENCE Cloud Services, your files can be securely stored in a revision-controlled workflow that’s accessible anywhere, at any time, on any device. This offers the convenience of managing your workflow seamlessly.

Additionally, all Visiativ customers will gain exclusive access to our Value-added Dashboard, the online hub for convenient SOLIDWORKS downloads and a wealth of useful technical support links from our team. Watch the video below to find out more.

Unlock official SOLIDWORKS Certifications

In a global community of over 250,000 certified SOLIDWORKS users, your subscription provides an opportunity for personal development through online certifications that validate and enhance your proficiency with SOLIDWORKS. Stay ahead of the game with us.

SOLIDWORKS Visualize Standard

For SOLIDWORKS Professional & Premium subscribers, SOLIDWORKS Visualize Standard is included to add a powerful photorealistic rendering solution to your workflow. It can be installed independently, freeing up your SOLIDWORKS license, or alongside SOLIDWORKS for seamless integration. This tool empowers you to create stunning images swiftly using intuitive drag and drop functionality.

SOLIDWORKS CAM Standard

SOLIDWORKS CAM, derived from the popular CAMWorks product, is ideal for 2 1/2 D machining tasks. All subscription customers, be it Standard, Professional, or Premium, benefit from the inclusion of SOLIDWORKS CAM Standard from day one.

myCADtools by Visiativ

Nobody enjoys itemising parts all day long, printing plans and performing other such dull, repetitive tasks on a regular basis. Step forward SOLIDWORKS Gold Partner product, myCADtools, by Visiativ.

With a small hard drive footprint and running inside the SOLIDWORKS User Interface that you’re used to, myCADtools is simple to configure and implement to both compliment and improve your current workflow.

With over 50 tools, myCADtools revolutionises the way you work with SOLIDWORKS. Every part of your design process is covered, from 3D design, to drawings, to project management, to production, to administration and even SOLIDWORKS UI customisation.

The best part? myCADtools is completely FREE for all Visiativ customers with a subscription!

Access to the Customer Portal

Your subscription grants you access to the Customer Portal, a valuable resource where you can download software enhancements, explore the online knowledge base, acquire tech tips, tricks, and guides, report and track service requests, view archived educational webcasts, and much more.

Discover MySolidWorks.com

MySolidWorks.com, a valuable online repository, connects you with a global community of millions of users, providing access to SOLIDWORKS training, videos, blogs, knowledge resources, tutorials, tips, tricks, and white papers. Dive into the wealth of information available at MySolidWorks.com.

With a SOLIDWORKS subscription enhanced by Cloud Services, you not only keep your design software up to date but also tap into a wide array of resources and support to fuel your design ambitions. Stay current, stay supported, and stay creative with SOLIDWORKS.

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